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How to Reach More Customers Internet users have surely encountered the term Commerce Cloud but are still wondering what it is for. First off, it is a cloud based service available through the provider’s server via internet. It help business better engage their customers through any device. Actually, there are so many similar services available on the internet. However, this Commerce Cloud has the biggest advantage over the rest. One, Commerce Cloud is backed by years of widespread experience in the industry. Businesses that have been using this platform have seen better market dynamics, increased customers and provide their users with seamless shopping. As a matter of fact, Commerce Cloud is actually behind 2000 successful website from more than 50 countries. Moreover, Commerce Cloud boosts brands in a way that lets them grow two times faster compared to the industry rate, not to mention that they get to enjoy higher conversion rates at 40-60 person compared to those using other platforms. Commerce Cloud is considered as the leader in the market by bodies like Gartner or Forrester, and that is another reason for you to trust this platform. By using Commerce Cloud, you will be joining the companies that sell a combined $16 billion worth of goods annually.
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Meanwhile, what do customers benefit from Commerce Cloud. Customer’s get better customer service from brands supported by this platform. Regardless of the device use, customer can now access their favorite retailers at any time of the day. Moreover, customer can shop easier with the integration of shopping recommendations. This is made possible by the ability of Commerce Cloud to generate and integrate customer data to give customers better shopping experience. In addition, when customer have other concerns such as delivery, returns, or exchanges they can easily connect with retailers because of Commerce Cloud. Through commerce cloud, companies can reach their goals of delivering good customer service experience to build brand reputation and loyalty. With this platform, it is easy to become one of the over 300 million unique shoppers who enjoy online shopping at its finest.
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Having said that, Commerce Cloud is a win-win platform for both the business and the customer. Both the buyer and the seller in this online industry share one single success, but that is not all. It should also be noted that there is a reliable team of experts and support men and women ready to handle retail and technical issues or questions. Moreover, the Commerce Cloud global community provides window of opportunities using an online portal, for networking and collaborating with fellow retailers from other parts of the world. All these explain why Commerce Cloud is a powerful platform that connects businesses and customers. Click here to read more.